| View previous topic :: View next topic |
| Author |
Message |
pjuk
Joined: 01 Jun 2017
Posts: 24
Location: London, UK
|
 Posted: Thu Feb 08, 2018 12:45 pm Post subject: Cannot open some files from 4.2 beta in 4.3 or 4.3 beta |
 |
|
Having troubles opening some files that I've made in 4.2 beta with the new 4.3 or 4.3 beta. Just left with either a blank white window I can drag around or the program crashes - really need to get to the data if possible!
Thanks |
|
| Back to top |
|
 |
David
Site Admin
Joined: 25 Nov 2006
Posts: 1971
Location: Chapel Hill, NC
|
| Posted: Fri Feb 09, 2018 10:13 am Post subject: |
|
|
Send me e-mail.
The options are:
- You can send me the document and I should be able to fix the underlying problem.
- In the Console application you should see a crash log. Send me the stack trace since that will help me figure out what could be the cause even if I can't replicate it.
David |
|
| Back to top |
|
|
David
Site Admin
Joined: 25 Nov 2006
Posts: 1971
Location: Chapel Hill, NC
|
| Posted: Fri Feb 09, 2018 10:52 am Post subject: |
|
|
Thanks, the newest beta fixed this issue.
The problem was with the custom legend.
David |
|
| Back to top |
|
|
pjuk
Joined: 01 Jun 2017
Posts: 24
Location: London, UK
|
| Posted: Tue Feb 13, 2018 10:54 am Post subject: |
|
|
| Thanks David. Working fine now. |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
