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pjuk
Joined: 01 Jun 2017
Posts: 22
Location: London, UK
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 Posted: Thu Feb 08, 2018 12:45 pm Post subject: Cannot open some files from 4.2 beta in 4.3 or 4.3 beta |
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Having troubles opening some files that I've made in 4.2 beta with the new 4.3 or 4.3 beta. Just left with either a blank white window I can drag around or the program crashes - really need to get to the data if possible!
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David
Site Admin
Joined: 25 Nov 2006
Posts: 1954
Location: Chapel Hill, NC
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| Posted: Fri Feb 09, 2018 10:13 am Post subject: |
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Send me e-mail.
The options are:
- You can send me the document and I should be able to fix the underlying problem.
- In the Console application you should see a crash log. Send me the stack trace since that will help me figure out what could be the cause even if I can't replicate it.
David |
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David
Site Admin
Joined: 25 Nov 2006
Posts: 1954
Location: Chapel Hill, NC
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| Posted: Fri Feb 09, 2018 10:52 am Post subject: |
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Thanks, the newest beta fixed this issue.
The problem was with the custom legend.
David |
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pjuk
Joined: 01 Jun 2017
Posts: 22
Location: London, UK
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| Posted: Tue Feb 13, 2018 10:54 am Post subject: |
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| Thanks David. Working fine now. |
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