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Cannot open some files from 4.2 beta in 4.3 or 4.3 beta

 
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pjuk



Joined: 01 Jun 2017
Posts: 22
Location: London, UK

PostPosted: Thu Feb 08, 2018 12:45 pm    Post subject: Cannot open some files from 4.2 beta in 4.3 or 4.3 beta Reply with quote

Having troubles opening some files that I've made in 4.2 beta with the new 4.3 or 4.3 beta. Just left with either a blank white window I can drag around or the program crashes - really need to get to the data if possible!
Thanks
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David
Site Admin


Joined: 25 Nov 2006
Posts: 1954
Location: Chapel Hill, NC

PostPosted: Fri Feb 09, 2018 10:13 am    Post subject: Reply with quote

Send me e-mail.

The options are:
- You can send me the document and I should be able to fix the underlying problem.

- In the Console application you should see a crash log. Send me the stack trace since that will help me figure out what could be the cause even if I can't replicate it.

David
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David
Site Admin


Joined: 25 Nov 2006
Posts: 1954
Location: Chapel Hill, NC

PostPosted: Fri Feb 09, 2018 10:52 am    Post subject: Reply with quote

Thanks, the newest beta fixed this issue.

The problem was with the custom legend.

David
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pjuk



Joined: 01 Jun 2017
Posts: 22
Location: London, UK

PostPosted: Tue Feb 13, 2018 10:54 am    Post subject: Reply with quote

Thanks David. Working fine now.
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